From questions about plans and payments to feedback on the material. 3 business days is our usual turnaround for a reply.
Hours: Weekdays 10:00–18:00 JST (closed weekends and public holidays)
Pick a heading and the form opens set to that category. Including the details it mentions helps us settle things in one exchange.
Enquiries about training and team use. Tell us the seat count, timing and purpose. See our business plans as well.
Plan changes, cancellations, duplicate receipts and so on. Please include the email address you used at checkout.
Send us the email address you paid with and the exact message the sign-in screen showed.
Corrections, or places that were hard to follow. Please include the URL of the lesson in question.
Send us the topic you would like to write about, along with something showing your development and writing background.
Please tell us your organisation, an outline of the request, and your preferred schedule.
Requests under our Privacy Policy. We act on them once we have verified your identity.
Choose a category, fill in the form below and send it. We aim to reply within 3 business days.